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Introducing Mobile Diary Bootcamp
Understanding the customer experience has never been so important – or so challenging Customer experience is today’s competitive battleground – designing a great experience makes the difference between...
View ArticleThe ACEO model of user experience research
When designing a diary study to do ux research, user research or customer experience research, it is handy to have the ACEO model in mind as a guide. ACEO stands for: • Activity - what are people...
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